Supporting Our Community Through The Australian Bushfire Crisis

Jan 14, 2020

The Collarts community stands together with those affected by Australia's devastating bushfire crisis. We are heartbroken for the Australian communities and ecosystems that have been ravaged by the bushfires. The scale of this ongoing disaster is immense, with the emotional and environmental impact being felt across Australia and the world.

Many people in the Collarts community have been directly affected by these ongoing bushfires—either as residents, CFA volunteers, festival workers, holidaymakers, or as family members—and we are putting in place measures to support these students. To all of the new students joining us, Collarts will be open for O’Week and ready to welcome you!


We will provide specific care packs to students impacted by the bushfires, available from next week. These care packs will include non-perishable food items, first aid necessities and more. There will also be free counselling services available from Tuesday 28 January, led by our qualified student counsellors.

To receive a care package or book a time with our counsellors, students must contact or by calling our toll-free number (+61) 1300 818 777 with their request.

In addition to this support, we encourage students with respiratory issues to bring their required medication with them and ensure our Student Services team is up to date on any health conditions you may have.



During this time of distress, we recommend connecting with the Collarts community and to take the time to check on the wellbeing of your friends, family, colleagues and children, who may have been affected by these traumatic events.

For some great tips on how to approach sensitive conversations with empathy, we recommend seeking advice from R U OK?, especially around how to support others through the bushfire crisis.



There's so many resources available to keep you safe and informed. We encourage you to reach out to the following resources relevant to your situation. This includes:

  • VicEmergency- VicEmergency is a centralised website for Victorians to find emergency information and warnings. You can also access preparedness and recovery information related to emergencies.
  • Relief & Recovert (VicEmergency) - Steps that can be taken when recovering from a bushfire.
  • Community Fact Sheet on Bushfires - Super practical factsheets regarding public health in the wake of bushfire, including safe behaviours around air/water contamination, food safety during power outages, safely entering damaged property, dealing with fire related trauma, and helping others deal with trauma.
  • ABC Bushfire Plan - A before, during and after bushfire plan by the ABC.
  • The Red Cross - This service registers, finds and reunites family, friends and loved ones after an emergency.
  • Country Fire Authority - This is the official Country Fire Authority (CFA) website. It covers updates, fire bans and contacts.
  • Metropolitan Fire Brigade - This is the official Metropolitan Fire Brigade website. It covers updates, fire bans and contacts.
  • EPA AirWatch - Read about the air quality forecast for Victoria and how to proceed when air quality is poor, very poor or hazardous.
  •  VicRoads - Updates on road closures in Victoria.



In emergency situations, both on and off-campus, contacting emergency services can be life-saving. During this difficult time, we encourage you to reach out for support, no matter how big or small your problem may feel. This includes:


Emergency 000
Victorian Emergency Hotline 1800 226 226
CFA Headquarters 0392 628 444
Australian Psychological Society Referral Service 1800 333 497
Lifeline 13 11 14
NURSE-ON-CALL 1300 60 60 24
Parentline 13 22 89


Lifeline 13 11 14
Beyond Blue 1300 224 636
Kids Helpline 1800 55 1800
Headspace 1800 650 890


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